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Privacy Policy

Updated 1 November 2026.

1. Controller

This website (Matrest) is operated by Čižinių centras, MB, company code 153276178, registered office Didlaukio g. 80-96, LT-08326 Vilnius, Lithuania. Contact for privacy questions: info@matrest.com, phone +370 600 99666.

2. What we process, why and on what basis

Answering enquiries sent through the contact forms, by e-mail or by phone

Data
name, e-mail address, phone number, the content of your message
Legal basis (GDPR Art. 6)
steps at your request before a contract (Art. 6(1)(b)) or our legitimate interest in answering you (Art. 6(1)(f))
Retention
until the enquiry is resolved and a reasonable time after

Security and operation of the website

Data
technical data in server logs (IP address, requested page, browser)
Legal basis (GDPR Art. 6)
legitimate interest in a secure website (Art. 6(1)(f))
Retention
as set by the hosting provider's log rotation

Delivering fonts, pictures and standard scripts from third-party networks

Data
IP address and browser details
Legal basis (GDPR Art. 6)
legitimate interest in a fast, correctly displayed website (Art. 6(1)(f))
Retention
as set by each provider (section 4)

Showing the map on the Contacts page

Data
IP address and browser details sent to Google
Legal basis (GDPR Art. 6)
your consent (Art. 6(1)(a)), only after you press "Show the map"
Retention
as set by Google (section 4)

Optional traffic-source attribution

Data
a cookie set by WooCommerce Order Attribution
Legal basis (GDPR Art. 6)
your consent (Art. 6(1)(a)), only after you click Accept
Retention
until you withdraw consent or the cookie expires

3. Cookies and your choice

The site sets the cookies it needs to work (for example a session cookie). Optional cookies, such as the traffic-source attribution cookies, are set only if you click Accept in the cookie banner; Decline keeps them off. Your choice is stored in your browser and you can change it by clearing this site’s browser storage.

The map on the Contacts page does not contact Google until you press "Show the map". Jetpack Stats, which used to load on every page, was switched off on 1 November 2026. The font and picture networks in section 4 are contacted on every page because the page cannot be displayed without them; they are not used to track you.

4. Recipients and processors

Your data is handled by our staff and by the companies below. We measured on 1 November 2026 (a headless browser on a desktop and a mobile screen, on the home page, the Contacts page, the shop page and a team page, before and after pressing Accept) which outside hosts this website contacts; every one is listed here. We do not sell personal data.

Website hosting and e-mail delivery

Hosts contacted
matrest.hostingas.lt
Company
UAB Interneto vizija (J. Kubiliaus g. 6, LT-08234 Vilnius, Lithuania), operator of the Hostingas hosting service
Purpose
Runs the website, stores it and its database, writes server logs and delivers the e-mails the contact forms send.
Data
IP address, requested page and browser details in server logs; the content of the messages you send through the contact forms.
Legal basis
Processor acting on our behalf under GDPR Art. 28; our own basis is in section 2.
Transfer outside the EEA
None: servers and operator are in Lithuania.
When
On every visit, because the site is served from there.
Vendor documents
Hosting operator's privacy policy (hosting section 10)

Adobe Fonts (web font)

Hosts contacted
use.typekit.net, p.typekit.net
Company
Adobe Systems Software Ireland Limited and Adobe Inc.
Purpose
Delivers the typeface the site is designed in.
Data
Your IP address (received to deliver the font; Adobe says it does not store it), the address of the page loading the font and the font project; Adobe says it sets no cookies to serve fonts.
Legal basis
Our legitimate interest in showing the site in its chosen typeface (Art. 6(1)(f)).
Transfer outside the EEA
Standard Contractual Clauses between the Adobe entities, as Adobe describes on its EU data transfers page.
When
On every page, before and after your cookie choice.
Vendor documents
Adobe Fonts privacy information; Adobe EU data transfers

Jetpack Site Accelerator (image and script delivery network)

Hosts contacted
i0.wp.com, c0.wp.com
Company
Aut O'Mattic A8C Ireland Ltd (Grand Canal Dock, 25 Herbert Pl, Dublin D02 AY86, Ireland) and Automattic Inc. (USA)
Purpose
Serves our pictures and standard WordPress and WooCommerce scripts and style sheets from a fast global network.
Data
Your IP address and browser details, as in any request to those servers. Automattic's Jetpack page lists no visitor data for this service.
Legal basis
Our legitimate interest in a fast website (Art. 6(1)(f)).
Transfer outside the EEA
Standard contractual arrangements approved by the European Commission, as Automattic's privacy policy states.
When
On every page, before and after your cookie choice.
Vendor documents
Jetpack Site Accelerator; Automattic privacy policy

Jetpack Stats and WooCommerce Analytics (switched off)

Hosts contacted
stats.wp.com, pixel.wp.com
Company
Aut O'Mattic A8C Ireland Ltd (Dublin, Ireland) and Automattic Inc. (USA)
Purpose
Site statistics. These two services were loaded on every page without waiting for your choice; we switched them off on 1 November 2026 and they are no longer loaded.
Data
While active: IP address, user agent, visited address, referring address, time, browser language and country code. Automattic says visitor IP logs are retained for 28 days.
Legal basis
None applies today: the service is off. We will only switch statistics on again together with a consent choice.
Transfer outside the EEA
Standard contractual arrangements approved by the European Commission, as Automattic's privacy policy states.
When
Not loaded since 1 November 2026.
Vendor documents
Jetpack privacy information (Stats); Automattic privacy policy

Google Maps (embedded map on the Contacts page)

Hosts contacted
maps.google.com, www.google.com, maps.gstatic.com, maps.googleapis.com, fonts.googleapis.com, fonts.gstatic.com
Company
Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) for visitors in the EEA; Google LLC (USA) for the map display
Purpose
Shows a map of our address on the Contacts page.
Data
Your IP address, browser details and the cookies and similar technologies Google uses, as Google's privacy policy describes.
Legal basis
Your consent (Art. 6(1)(a)): the map stays blank until you press "Show the map".
Transfer outside the EEA
Google says it complies with the EU-US Data Privacy Framework and relies on Standard Contractual Clauses where needed.
When
Only on the Contacts page, and only after you press "Show the map".
Vendor documents
Google privacy policy; Google data transfer frameworks

Jetpack protection and site connection

Hosts contacted
server-side (not visible in the browser)
Company
Aut O'Mattic A8C Ireland Ltd (Dublin, Ireland) and Automattic Inc. (USA)
Purpose
Protects the site against attacks (login protection, firewall rules, uptime monitoring) and keeps the site connected to WordPress.com.
Data
For failed logins: IP address, the user name or e-mail address tried and the browser details. Jetpack also copies a defined subset of the site's data to WordPress.com.
Legal basis
Our legitimate interest in the security of the website (Art. 6(1)(f)).
Transfer outside the EEA
Standard contractual arrangements approved by the European Commission, as Automattic's privacy policy states.
When
In the background on our server; your browser does not contact Automattic for this.
Vendor documents
Jetpack privacy information; Automattic privacy policy

Akismet spam check

Hosts contacted
server-side (not visible in the browser)
Company
Aut O'Mattic A8C Ireland Ltd (Dublin, Ireland) and Automattic Inc. (USA)
Purpose
Checks comments left on the site for spam. The contact forms are not sent to Akismet: their templates carry no Akismet fields (checked on 1 November 2026).
Data
When a comment is submitted: IP address, browser details, name, e-mail address, website and message.
Legal basis
Our legitimate interest in keeping spam out (Art. 6(1)(f)).
Transfer outside the EEA
Standard contractual arrangements approved by the European Commission, as Automattic's privacy policy states.
When
In the background on our server, only when a comment is submitted.
Vendor documents
Jetpack privacy information (Akismet); Akismet terms of use

Other installed plug-ins

These plug-ins are installed but did not contact any outside host from visitors’ browsers when we measured: Google for WooCommerce, WooCommerce Tax, elegro Crypto Payment, LatePoint, Booked, Smash Balloon Instagram Feed, Slider Revolution, The Events Calendar, Envato Market, Cookie Information (WP GDPR Consent). Before any of them is used for visitor data, it will be added to this section.

5. Transfers outside the EEA

Some of the companies above are or have group companies in the United States. Where your data reaches them, the transfer relies on the mechanisms they state in their own documents linked above: Standard Contractual Clauses (Adobe, Automattic, Google) and, for Google, also the EU-US Data Privacy Framework. The hosting provider keeps your data in Lithuania.

6. Your rights

Under GDPR Articles 15-22 you may ask for access to your data, correction, erasure, restriction, portability and object to processing, and withdraw consent at any time. Write to info@matrest.com; we answer within one month. You may also complain to the State Data Protection Inspectorate of Lithuania (VDAI, vdai.lrv.lt).

7. Changes

We may update this policy; the current version is always published on this page with its date.